Privacy Policy

1. Introduction

roofably.com ("we," "our," or "us") operates this website and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or submit a service request.

2. Information We Collect

We collect the following categories of information:

• Contact Information: Name, phone number, email address, and ZIP code when you submit a service request or contact form.
• Usage Data: IP address, browser type, pages visited, referring URL, and time spent on pages (collected automatically via server logs and analytics).
• Cookies: Small data files stored on your device to improve your experience and track aggregate usage.

3. How We Use Your Information

• To connect you with licensed roofing contractors in your area
• To send you service-related communications and updates
• To notify our network contractors about your service request
• To improve the functionality and content of our website
• To comply with legal obligations

4. Information Sharing

We share your information only in the following circumstances:

• With Contractors: Your contact information and service request details are shared with the matched roofing contractor(s) in your area.
• Lead Partners: We may share lead data with trusted third-party lead platforms (such as LeadSmart) to facilitate contractor matching.
• Legal Requirements: We may disclose information when required by law, court order, or governmental authority.

We do not sell your personal information to third parties for their own marketing purposes.

5. Cookies and Tracking

We use cookies for analytics and site functionality. You can disable cookies in your browser settings, though some features may not function correctly without them. We use Google Analytics to understand aggregate usage patterns.

6. Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations, typically no longer than 3 years from your last interaction with our platform.

7. Your Rights

Depending on your state of residence, you may have rights to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of certain data sharing

To exercise these rights, contact us at info@roofably.com.

8. California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion. We do not sell personal information as defined by the CCPA.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Security

We implement industry-standard security measures including SSL/TLS encryption, secure server environments, and access controls. However, no method of transmission over the internet is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will post the updated policy on this page with a revised effective date.

12. Contact Us

For privacy-related questions, contact us at:
roofably.com
Email: info@roofably.com